Contact TaxFormHero:
Support for 1099, W‑2 and ACA Filing
The short answer
Email admin@taxformhero.com or call +1 (302) 294‑0637 or +1 (856) 390‑1656. Messages sent through the form below reach the same inbox and are answered within one business day. Telling us your company name and the form type you are filing gets a useful answer first time instead of a request for more detail.
Where to go for what
Most questions have a faster route than a message. This is the one worth checking first.
| What you need | Fastest route |
|---|---|
| Did the IRS accept my filing? | Your dashboard shows the status, usually within 24 hours. Get in touch only if it has been pending much longer, or was rejected for a reason that is not clear. |
| A rejected filing I cannot interpret | Email us the form type and the rejection message. Do not email full taxpayer ID numbers. |
| Which form do I need? | The forms library covers 20+ returns with thresholds and deadlines for each. |
| What will it cost? | The pricing page has the volume bands and a calculator. |
| Collecting a W‑9 from a contractor | The W‑9 portal sends a secure signing link; the signer needs no account. |
| Checking a name and TIN before filing | TIN matching answers against IRS records. |
| Billing, refunds or an invoice | Email us with the date and amount of the payment. |
| Partnership or a discount code for your audience | Use the form below and tell us where you publish. |
| Security or compliance documentation | The data security page covers how filing data is handled. |
Before you send account details
Please do not put a full Social Security number or Employer Identification Number in an email or in the form below. If we need one to look into something, we will tell you a safe way to provide it. The last four digits are enough to identify a record.
Email Address
admin@taxformhero.comCommon questions
How quickly do you reply?
Within one business day for messages sent through this page or by email. Filing season is busier than the rest of the year, so a message sent in late January may take longer than one sent in June.
Can you tell me whether the IRS accepted my filing?
The status is in your dashboard, usually within 24 hours of submission, so you do not need to ask. Get in touch if a filing has been pending noticeably longer, or came back rejected for a reason that is not clear.
Do you give tax advice?
We can help with which form fits a payment, what a box is for and how to correct a filing. We cannot advise on your tax position — that is a question for your own accountant or attorney.
Can I get a discount code for my audience?
Yes. Tell us where you publish using the form above. For one-to-one referrals, the referral program pays you 10% of what the business you refer spends on e-filing.